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As well as being part of Childline Manchester, I'm also part of the Connect Team, and this is a completely virtual team, which focuses on assessing the needs of young people who are more regular users of our service. This is a great opportunity for us to learn from each other because we're always coming across different working styles and different experiences as well. I've worked with other bases and I think it's such an interesting opportunity to gain such an insight. We're always learning from each other and that's such a great thing.
“Most of the people that I've been working with have educated me, have supported me, and that's especially important in the work that we do, and that's for everyone that I've come across, and I've been here a while.”
Initially I began with NSPCC as a Childline volunteer in 2019, in which I got 12 weeks induction training, which prepares you about the whole Childline model that we'll be using. From that, I became a staff counselor, and within that you really got to learn more about the young people that you were supporting, and you learned a lot more skills. I think the NSPCC is an organisation that really cares about the needs of its employees.
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Childline Supervisor
(Services)
Strategic Marketing Officer (Communications)
“Living in the Northwest, I didn't think I'd get the opportunity to work for a large charity like NSPCC, which is what I'd always wanted to do in my career.”
Programme Manager (Policy & Social Change)
“I've learned a lot from the people here, and everyone is very dedicated to the cause.”
Child Safety Online Senior Manager (Policy & Social Change)
“Working at the NSPCC, I feel like I can make a real difference in the lives of children that are really vulnerable.”
Fundraiser (Engagement and Fundraising)
“My role at the NSPCC as Community Fundraising Manager is extremely interesting. With every day being completely different, I couldn't possibly get bored.”
Fundraising Manager (Engagement and Fundraising)
“When I think back to where I was when I first started working here, I feel like I've learned so many new skills, I've had loads of experiences that have really stretched me.”
Fundraiser (Engagement and Fundraising)
“I joined during the pandemic and I worked from home, but I've always felt like a welcomed, valued member of the team from day one, whether that's working from home or in the office.”
Volunteer Engagement Officer (Engagement and Fundraising)
“I'm a mental health champion at the NSPCC and for me, mental health and people's mental health at work is at the forefront of my mind, and I know that the NSPCC feels exactly the same.”
Childline Supervisor (Services)
“The reward is that I get to support children and young people every day. It's an organisation that really does all it can to help keep young people safe and happy.”
Helpline Practitioner (Services)
“I know I make a difference in the lives of children every single day that I work here, and I've been doing that for the past 11 years.”
Childline Supervisor (Services)
“Most of the people that I've been working with have educated me, have supported me, and that's especially important in the work that we do, and that's for everyone that I've come across, and I've been here a while.”
Helpline Practice Manager (Services)
“We all share our knowledge and our expertise with each other. We learn from each other.”
Helpline Advisor (Services)
“There's a lot of support from our managers. There's always time to develop. There's always resources there as well.”
Digital Producer (Technology and Data)
“I'm now a Lead digital products manager on the platform and helping to lead the conversations and decisions on the new website, hopefully helping to drive more growth.”
Head of Business Technology (Technology and Data)
“Working at the NSPCC, I feel like I can make a real difference in the lives of children that are really vulnerable.”
Services
Nationwide, Aberdeen - Meridian, Belfast - Lanyon Building, Birmingham - CIBA Building, Cardiff - Diane Engelhardt House, Foyle - Exchange House , Glasgow - Elliot Street, Leeds - St. John's Offices , Liverpool - Hargreaves Centre, London - Weston House , Nottingham - Jenny Farr House , Prestatyn - Trigg House, Salford - Quays Reach
Closes: 23 October 2026
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Cardiff - Diane Engelhardt House
Closes: 22 October 2026
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Glasgow - Elliot Street
Closes: 23 October 2026
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London (Camden) - Alexandra Ciardi House
Closes: 21 October 2026
Services
Birmingham - CIBA Building
Closes: 21 October 2026
Services
NSPCC Hub Swindon
Closes: 27 October 2026
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