Are you looking for a role within an organisation where the work you do makes a real difference to children's? If the answer it's yes, Senior Digital Content Officer could be exactly what you're looking for. 

Communication is at the core of our impact – Be part of the voice that drives change and join Our Communications and Marketing Directorate  

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good. 

Our Communications and Marketing Team plays a vital role in promoting the NSPCC's work, from the award-winning national campaigns to the programme of fundraising activities around the UK. 

We're the voice of NSPCC's mission and every message we share reflects our commitment to protecting children and preventing abuse.  

We also lead internal communications to make sure all our employees, and all our volunteers are well-informed to support our mission.  

We're always looking for proactive people, who with their words will inspire action, build trust, and bring our mission to life. If that's you, join us as a Senior Digital Content Officer to play your part in protecting children and young people. 

What is the purpose of the Senior Digital Content Officer?

This role plays a vital part in delivering our communications strategy and supporting the NSPCC's wider goals. You'll contribute by: 

• Enhancing the charity's digital presence for our adult and child audiences
• Combining digital best practice and editing, with website content optimisation and reporting
• Working with teams around the organisation, championing best practice and developing content that results in conversions and engagement

Your work will help us reach more people, engage more supporters, and ultimately protect more children. 

What will I be doing as a Senior Digital Content Officer?

• Conducting keyword research and reviewing website analytics to improve performance of content and user journeys.
• Overseeing delivery of the NSPCC and Childline websites to support business objectives and user needs
• Building web content, advising on SEO and developing user journeys for digital campaigns.

What skills do I need to be a Senior Digital Content Officer?

• Experience editing and building high-quality web content from source information or campaign/message briefs.
• Experience of Search Engine Optimisation (SEO), optimising content (i.e. copy, keywords and metadata) to improve search rankings.
• Excellent stakeholder management skills – influencing and collaborating with non-digital teams to optimise marketing campaigns
• Some experience of line management, setting objectives, monitoring performance and development.
• Experience of using Google Analytics, SEMRush or similar analytics tools to measure performance and make improvements to content.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.

Ready to apply?

If this is the role for you, please click the button ‘apply' to start your journey. You can find more information on all recruitment stages on the Career page