Our Directorates

Communications and Marketing

Our Directorates

Communications and Marketing

As a communications and marketing team, our job is to keep children safe. We believe that everyone can play a role, and we hope to make a real difference in the lives of children by working together with people like you.

Devia Gurjar

Devia Gurjar

Communications and Marketing Director

“If you have a flair for creativity and a passion to bring together people, communities, and organisations to lead the way in preventing child abuse and neglect, we’d love to hear from you. Come and join our talented colleagues in the Communications and Marketing team to inspire support from a range of diverse audiences. I can’t wait to hear your ideas and look forward to welcoming you to the NSPCC!”

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Why join us?

You’ll be part of a dedicated and passionate team, using your skills and creativity to inspire others to support our cause, and to make a meaningful impact on the lives of children across the UK.

But it's not just about the satisfaction of doing important work - we also offer a range of fantastic benefits and flexible working options to suit your needs. And as part of our commitment to learning and development, we provide all our team members with access to the resources and training they need to grow in their careers.

Ultimately, working at the NSPCC means that you'll be making a real difference in the world - and there's no better feeling than knowing that your work is helping to keep children safe and protected. So, if you're passionate about our cause and want to be part of a team that is truly making a difference, then the NSPCC is the perfect place for you.

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About Communications and Marketing

Our Communications and Marketing Team plays a vital role in promoting our work, from our award-winning national campaigns to our programme of fundraising activities around the UK. We also ensure all our volunteers and employees are well-informed to support our mission.

Previously, most of our team were based in our London Head Office. However, we now offer more roles with the option of being home-based or jobs connected to our regional hubs across the UK.

As well as spreading the word about everything we do, from our campaigns and publications to our fundraising activities, our Communications and Marketing directorate ensures everyone in our organisation has the information they need to support our mission. We’re always looking for proactive people who share our values to join us and play their part in protecting children and young people.

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Our teams

We employ around 100 talented individuals working in various exciting and engaging areas:

Brand and Content (Creative, Social, and Web)
Our Brand and Content team produces engaging content to help keep children safe. The team doesn’t just understand the NSPCC brand - they created it. They are experts in solving problems creatively and develop a wide range of content used across NSPCC and Childline.

Media and Campaigns
Our Media team raises awareness of the NSPCC’s campaigns, fundraising and services by generating wide-reaching, distinctive and memorable coverage in print, broadcast, and online media. Our Campaigns team contributes to political change to keep children safe by inspiring supporters to take action.

Internal Communications
Our Internal Communications team keeps everyone in our organisation, volunteers and employees, informed about what we're doing and how it helps us achieve our goals.

Marketing and Planning
Our Marketing and Planning team manages our advertising campaigns for different audiences. They use research and insights to guide their decisions, and they're always looking for new ways to reach people and make a difference in children's lives. The team also help us plan and coordinate our communications activity right across the NSPCC.

What we’re looking for

Communication skills

This refers to qualities that help you communicate with and work well with others, including listening actively, understanding the needs of others, managing your emotions and interpreting non-verbal communication such as body language.

Drive and determination

Having drive and determination indicates that you are goal-oriented and willing to invest a lot of effort into your work to accomplish your objectives and overcome challenges. Candidates who possess this quality tend to enjoy their jobs and contribute to a productive and positive environment by showing passion and dedication for their work.

Teamwork skills

Teamwork skills have to do with your ability to work with others in a team. This includes how you handle tasks such as collaboration, resolving group conflicts and sharing responsibilities. Working harmoniously in a team environment is an essential skill as almost every job involves working with other people to achieve common goals and objectives.

Problem-solving skills

Problem-solving abilities allow you to identify problems and solve them efficiently and effectively. Being a good problem solver allows you to understand and analyse problems and develop creative and strategic solutions, even with limited resources available.

Ability to work under pressure

Working under pressure means that you can remain calm and carry out your tasks efficiently during high-pressure situations. For instance, when expectations change or things don't go according to plan. In many types of roles, you may experience demanding situations at work where you have to make quick decisions and remain focused while carrying out your tasks to a high standard.

Creativity

With the sensitivity of the subject matter involved, you’ll need to find creative ways to get our message across through different channels and to a variety of audiences.

View open roles

The application process

What to expect when you apply for a role with the NSPCC

 
Tell us if you have the
right to work in UK
 
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Create an online account
Find the role you’re interested in and click ‘apply now’ on the job description page
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it
 
Find the role you’re interested in and click ‘apply now’ on the job description page
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Tell us if you have the
right to work in UK
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Create an online account
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

 
Make sure you fill in all of the mandatory sections in full
 
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Log in to your
online account
 
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
 
Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview
 
Log in to your online account
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Make sure you fill in all of the mandatory sections in full
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
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Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

 
If not, you will
be invited to share your experience.
 
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We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
 
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage
 
We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If not, you will be invited to share your experience
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
down-arrow
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

 
The interviews might be face-to-face or online, depending on the role
 
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people
 
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Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
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We’ll always provide feedback to all applicants following their interview, whether successful or not
 
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation
 
Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
down-arrow
The interviews might be face-to-face or online, depending on the role
down-arrow
We’ll always provide feedback to all applicants following their interview, whether successful or not
down-arrow
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

 
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
 
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You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
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You can contact your hiring manager directly at any point during this stage.
 
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed
 
You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
down-arrow
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
down-arrow
You can contact your hiring manager directly at any point during this stage.
down-arrow
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

 
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
 
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While the referencing process is taking place, we’ll regularly update you on its status
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We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
 
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).
 
While the referencing process is taking place, we’ll regularly update you on its status
down-arrow
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
down-arrow
We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
down-arrow
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

 
They’ll email you with all the details you need before you start, including your contract of employment and your start date
 
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calendar
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speaking
 
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Your hiring manager will get back to you directly to confirm your final offer
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You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
 
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.
 
Your hiring manager will get back to you directly to confirm your final offer
down-arrow
They’ll email you with all the details you need before you start, including your contract of employment and your start date
down-arrow
You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
down-arrow
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

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Find roles near you

Have a look at our open roles near where you live:

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Prefer to work from home?

Talent Pools

We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.

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