“If you have a flair for creativity and a passion to bring together people, communities, and organisations to lead the way in preventing child abuse and neglect, we’d love to hear from you. Come and join our talented colleagues in the Communications and Marketing team to inspire support from a range of diverse audiences. I can’t wait to hear your ideas and look forward to welcoming you to the NSPCC!”
There aren’t many places where your creativity can have quite the same purpose.
Here, Communications and Marketing isn’t simply about getting attention. It’s about using that attention well.
You could help a child or young person discover support when they need it. Help an adult recognise the signs that something isn’t right. Inspire someone to fundraise, donate or volunteer. Bring an important issue into the public conversation. Or help thousands of colleagues and volunteers understand how their work connects to our wider mission.
You’ll be working with people who bring different perspectives, specialisms and ideas to the table – from brand and digital to media, content and internal communications. It’s an environment where collaboration matters, creativity is encouraged and there’s always more to learn from the people around you.
And because the subjects we communicate about can be complex and sensitive, you’ll have the opportunity to do work that challenges you creatively too: finding ways to make people stop, think and engage while treating children’s experiences with the care and respect they deserve.
Our Communications and Marketing directorate helps connect the NSPCC with the people and communities we need to reach.
We build awareness of who we are and what we stand for. We help people find our services, understand the issues affecting children and discover ways they can support our work. We protect and strengthen our brand, tell powerful stories, create campaigns, engage with the media and make sure our own people stay informed and connected. That means understanding our audiences is just as important as understanding our message.
Our work reaches children and young people, parents and professionals, supporters and volunteers, policymakers, the media, our colleagues and the wider public. Different audiences need different things from us – and part of the challenge is finding the right message, moment and channel to genuinely connect.
It’s creative work with serious purpose. And behind every campaign, story, post, webpage or communication is the same ambition: to help create a world where children are safe, listened to and supported.
Communications and Marketing brings together colleagues with a wide range of creative, strategic, digital and communications expertise.
The best communication starts with understanding who you’re trying to reach.
You’ll be curious about people: what matters to them, what they need from us and what might make them stop, listen or act. You’ll be comfortable using insight, evidence and feedback rather than assuming that one message will work for everyone.
We want people who bring ideas. That might mean finding a completely new way to tell a story or simply making something complicated much easier to understand. Whatever the format, you’ll use creativity with a clear purpose, thinking about what we need our audience to know, feel or do.
Behind our work are people, experiences and stories that deserve to be communicated powerfully and responsibly. You’ll understand how to find the human story within complex information and make it relevant to different audiences, without losing the accuracy, sensitivity or integrity our work demands.
Communicating about childhood, abuse and safeguarding carries particular responsibility. You’ll think carefully about language, context and potential impact. You’ll know when to challenge an idea, when to ask another question and when a different approach is needed, balancing creativity and impact with the responsibility that comes with representing the NSPCC.
The strongest communications rarely happen in isolation. You’ll work with people across different disciplines, directorates and levels of the organisation, bringing together expertise and perspectives to produce better work. You’ll be comfortable sharing ideas, listening to challenge and helping others turn what they know into something audiences can understand and engage with.
Communications can move quickly. Priorities change, conversations develop and sometimes the moment to respond arrives unexpectedly. You’ll be able to adapt without losing sight of the audience or the purpose of the work – knowing when something needs a quick response and when it deserves more time, thought and challenge.
We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.
Follow us
