“The Technology and Data directorate are pivotal in stewarding our resources to focus on helping as many children and young people as possible. In this current climate where more children and young people than ever need our support, our entire team are committed to making sure this is achieved.”
Technology and data touches almost every part of what we do at the NSPCC. You could be helping colleagues access the technology they rely on every day, building secure and resilient platforms, turning data into meaningful insight or delivering projects that change how we work.
Whatever your specialism, you’ll be solving real problems for real people.
You’ll work alongside colleagues from across the organisation, understanding what they need and using your expertise to find solutions that are practical, secure and built to last. And because our work continues to evolve, there’s plenty of opportunity to learn, challenge existing approaches and help shape what comes next.
It’s technology and data with a clear purpose behind it: helping the NSPCC work smarter, make better-informed decisions and be there for more children and young people.
Our Technology and Data directorate provides the technology, platforms, data and expertise that help the NSPCC work effectively.
We design, develop and manage the systems our people depend on. We help turn information into insight, protect our technology and data, and deliver projects that improve the way colleagues across the organisation work. That means thinking beyond the technology itself.
A system can be technically brilliant, but it also needs to work for the people using it. Data is valuable when it helps someone understand something or make a better decision. And innovation matters most when it solves a genuine problem.
That’s why we combine technical expertise with a strong focus on users, collaboration and continuous improvement – creating technology and data services that are secure, inclusive and genuinely useful.
Our Technology and Data teams work across two broad areas, combining specialist expertise to build, run and continually improve the technology and data services the NSPCC relies on.
Great technology starts with understanding the people who will use it. You’ll take time to understand what colleagues and users are trying to achieve, rather than jumping straight to a technical solution. You’ll think about accessibility, usability and the wider experience, helping create services that work for the people who depend on them.
The first answer isn’t always the best one. You’ll be comfortable asking questions, exploring what sits behind a problem and considering different ways to solve it. Whether you’re investigating an issue, analysing data or designing something new, you’ll use curiosity alongside your expertise to find practical solutions.
Technology and data doesn’t operate in isolation. You’ll work with people from different professional backgrounds and levels of technical knowledge, listening carefully and translating complex ideas into something others can understand. You’ll share expertise, invite different perspectives and recognise that better solutions are usually built together.
Technology and data brings responsibility as well as opportunity. You’ll think carefully about security, privacy, risk and the consequences of the decisions you make. You’ll know when to challenge, when to investigate further and when something needs a different approach, helping us innovate responsibly while protecting the people and information entrusted to us.
Technology never stands still, and neither can we. You’ll be open to learning new approaches, developing your expertise and adapting when needs or priorities change. You don’t need to know everything already, but you’ll bring the curiosity and willingness to keep learning.
The best technical solution isn’t always the most complicated one. You’ll think about how your work connects with other systems, teams and priorities across the NSPCC. You’ll balance immediate needs with longer-term impact, helping us make choices that are sustainable and create genuine value.
We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.
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