Our Directorates

Technology and Data

Our Directorates

Technology and Data

Our Technology and Data directorate delivers integrated and inclusive technology, data and digital services to achieve the best possible outcomes for children. Discover where you could join them.

Greig Sharman

Greig Sharman

Technology and Data

“The NSPCC has thrived for more than a century through constant evolution and modernisation, and digital change can be a real enabler for increasing the reach and impact of the work we do. I am proud to be the NSPCC’s first Technology and Data director and, with our amazing Technology and Data colleagues, to be delivering our new strategy. Ensuring we’re putting children and safeguarding at the heart of digital change, while collaborating effectively and maintaining a spirit of constant improvement, is challenging and a great opportunity to make a real difference.”

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Why join us?

This is an exciting time to be joining the NSPCC Technology and Data Directorate as we embark on a major digital transformation. You’ll be making an impact through technology and data - helping us deliver our strategy and mission, effectively and efficiently. Working with people who share our values, you’ll have access to all the resources and training you’ll need to learn and grow in your career - and receive a host of great benefits including flexible ways of working to suit your lifestyle and family commitments. We strongly believe in the importance of giving children the best start in life, so we want to support our people with this in their own families too.

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About Technology and Data

As an organisation, we rely on the effective management and development of our technology platforms and products to get maximum value out of our information, to ensure our people work efficiently and for the benefit of children. We meet this challenge with best practice delivery and development standards, a focus on user experience, enterprise solutions, data and analytics, and honesty and commitment to our values and vision for children and young people.

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Our teams

We employ around 70 people across a number of teams:

  • Our Digital Products team develops our digital products and services. Focussing on user experiences we work to meet the needs of our people, supporters and service users.
  • Working in partnership with each directorate, our Business Technology team helps shape and prioritise demand while ensuring our people have the digital skills they need to perform their roles effectively.
  • Our Digital Operations team governs architecture and cyber security as well as coordinating strategic planning, people and resources across the Technology and Data directorate in response to demand.
  • Building and maintaining data tools and services, our Data and Analytics Hub improves outcomes for children by providing directorates with the tools, data, analysis and support they need to work more efficiently and effectively.
  • Our Technology Platforms team delivers and manages all our infrastructure and IT-related services, ensures the delivery of value from our core technology vendors and provides operational governance through IT Service Management.

What we’re looking for

Communication skills

This refers to qualities that help you communicate with and work well with others, including listening actively, understanding the needs of others, managing your emotions and interpreting non-verbal communication such as body language.

Initiative

Having initiative means that you can take action independently without having to be told what to do. A person that shows initiative has the confidence to be the first person to respond to a potential opportunity or crisis rather than relying on others to assume responsibility.

Drive and determination

Having drive and determination indicates that you are goal-oriented and willing to invest a lot of effort into your work to accomplish your objectives and overcome challenges. Candidates who possess this quality tend to enjoy their jobs and contribute to a productive and positive environment by showing passion and dedication for their work.

Teamwork skills

Teamwork skills have to do with your ability to work with others in a team. This includes how you handle tasks such as collaboration, resolving group conflicts and sharing responsibilities. Working harmoniously in a team environment is an essential skill as almost every job involves working with other people to achieve common goals and objectives.

Problem-solving skills

Problem-solving abilities allow you to identify problems and solve them efficiently and effectively. Being a good problem solver allows you to understand and analyse problems and develop creative and strategic solutions, even with limited resources available.

Flexibility

Being flexible refers to your ability to effectively adapt to change when needed. Flexibility is important because industries and roles are constantly changing due to factors such as new technology, competition, and changing customer expectations.

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The application process

What to expect when you apply for a role with the NSPCC

 
Tell us if you have the
right to work in UK
 
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Create an online account
Find the role you’re interested in and click ‘apply now’ on the job description page
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it
 
Find the role you’re interested in and click ‘apply now’ on the job description page
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Tell us if you have the
right to work in UK
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Create an online account
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

 
Make sure you fill in all of the mandatory sections in full
 
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Log in to your
online account
 
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
 
Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview
 
Log in to your online account
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Make sure you fill in all of the mandatory sections in full
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
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Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

 
If not, you will
be invited to share your experience.
 
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We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
 
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage
 
We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If not, you will be invited to share your experience
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
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Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

 
The interviews might be face-to-face or online, depending on the role
 
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people
 
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Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
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We’ll always provide feedback to all applicants following their interview, whether successful or not
 
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation
 
Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
down-arrow
The interviews might be face-to-face or online, depending on the role
down-arrow
We’ll always provide feedback to all applicants following their interview, whether successful or not
down-arrow
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

 
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
 
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You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
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You can contact your hiring manager directly at any point during this stage.
 
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed
 
You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
down-arrow
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
down-arrow
You can contact your hiring manager directly at any point during this stage.
down-arrow
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

 
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
 
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While the referencing process is taking place, we’ll regularly update you on its status
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We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
 
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).
 
While the referencing process is taking place, we’ll regularly update you on its status
down-arrow
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
down-arrow
We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
down-arrow
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

 
They’ll email you with all the details you need before you start, including your contract of employment and your start date
 
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Your hiring manager will get back to you directly to confirm your final offer
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You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
 
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.
 
Your hiring manager will get back to you directly to confirm your final offer
down-arrow
They’ll email you with all the details you need before you start, including your contract of employment and your start date
down-arrow
You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
down-arrow
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

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Find roles near you

Have a look at our open roles near where you live:

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Talent Pools

We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.

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