NSPCC Careers

Our teams

We employ around 100 talented individuals working in various exciting and engaging areas:

Brand and Content (Creative, Social, and Web)
Our Brand and Content team produces engaging content to help keep children safe. The team doesn’t just understand the NSPCC brand - they created it. They are experts in solving problems creatively and develop a wide range of content used across NSPCC and Childline.

Media and Campaigns
Our Media team raises awareness of the NSPCC’s campaigns, fundraising and services by generating wide-reaching, distinctive and memorable coverage in print, broadcast, and online media. Our Campaigns team contributes to political change to keep children safe by inspiring supporters to take action.

Internal Communications
Our Internal Communications team keeps everyone in our organisation, volunteers and employees, informed about what we're doing and how it helps us achieve our goals.

Marketing and Planning
Our Marketing and Planning team manages our advertising campaigns for different audiences. They use research and insights to guide their decisions, and they're always looking for new ways to reach people and make a difference in children's lives. The team also help us plan and coordinate our communications activity right across the NSPCC.

What we’re looking for

Communication skills

This refers to qualities that help you communicate with and work well with others, including listening actively, understanding the needs of others, managing your emotions and interpreting non-verbal communication such as body language.

Drive and determination

Having drive and determination indicates that you are goal-oriented and willing to invest a lot of effort into your work to accomplish your objectives and overcome challenges. Candidates who possess this quality tend to enjoy their jobs and contribute to a productive and positive environment by showing passion and dedication for their work.

Teamwork skills

Teamwork skills have to do with your ability to work with others in a team. This includes how you handle tasks such as collaboration, resolving group conflicts and sharing responsibilities. Working harmoniously in a team environment is an essential skill as almost every job involves working with other people to achieve common goals and objectives.

Problem-solving skills

Problem-solving abilities allow you to identify problems and solve them efficiently and effectively. Being a good problem solver allows you to understand and analyse problems and develop creative and strategic solutions, even with limited resources available.

Ability to work under pressure

Working under pressure means that you can remain calm and carry out your tasks efficiently during high-pressure situations. For instance, when expectations change or things don't go according to plan. In many types of roles, you may experience demanding situations at work where you have to make quick decisions and remain focused while carrying out your tasks to a high standard.

Creativity

With the sensitivity of the subject matter involved, you’ll need to find creative ways to get our message across through different channels and to a variety of audiences.

View open roles

The application process

What to expect when you apply for a role with the NSPCC

Tell us if you have the
right to work in UK

APPLY NOW

Create an online account

Find the role you’re interested in and click ‘apply now’ on the job description page

Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

Find the role you’re interested in and click ‘apply now’ on the job description page

Tell us if you have the
right to work in UK

Create an online account

Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

Make sure you fill in all of the mandatory sections in full

Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.

Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

Make sure you fill in all of the mandatory sections in full

Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

If not, you will
be invited to share your experience.

We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.

If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years

Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.

If not, you will be invited to share your experience

If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years

Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

The interviews might be face-to-face or online, depending on the role

Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.

We’ll always provide feedback to all applicants following their interview, whether successful or not

Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.

The interviews might be face-to-face or online, depending on the role

We’ll always provide feedback to all applicants following their interview, whether successful or not

Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures

You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful

You can contact your hiring manager directly at any point during this stage.

Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful

If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures

You can contact your hiring manager directly at any point during this stage.

Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.

While the referencing process is taking place, we’ll regularly update you on its status

We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start

Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

While the referencing process is taking place, we’ll regularly update you on its status

Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.

We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start

Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

They’ll email you with all the details you need before you start, including your contract of employment and your start date

Your hiring manager will get back to you directly to confirm your final offer

You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join

Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

Your hiring manager will get back to you directly to confirm your final offer

They’ll email you with all the details you need before you start, including your contract of employment and your start date

You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join

Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

Our Directorates

Communications and Marketing

Our Directorates

Communications and Marketing

As a communications and marketing team, our job is to keep children safe. We believe that everyone can play a role, and we hope to make a real difference in the lives of children by working together with people like you.

David Hamilton

Director of Communications and Marketing

Why join us?

About Communications and Marketing