Our Directorates

People

Our Directorates

People

Our People team creates the conditions for all our people to feel their best, be their best and give their best - so they can deliver on our purpose. Discover where you could join them.

Brett Terry

Brett Terry

People Director

“As a team, we pride ourselves in creating a culture where every single one of our volunteers and employees feels valued. Valued for the unique individual they are and valued for the part they play in the fight for every childhood. We are all very different to each other – that’s a strength – but we all serve selflessly in creating the conditions for all our people to feel their best, be their best and give their best. We look forward to welcoming you into the People Team.”

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Why join us?

You’ll make our organisation stronger - equipping, motivating and enabling our employees and volunteers to make a real impact. We make sure people have all the resources and training they need to learn and grow in their careers, whilst fostering a supportive and nurturing environment which you’ll learn from every day. And in return for your hard work, we offer a great range of benefits to suit your lifestyle.

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About the People team

Our People team ensures that we’re able to attract and nurture life-long active, authentic ambassadors who can help us deliver our vital work. As well as supporting them with any employment related enquiries, we’re responsible for creating a positive work environment that allows our people to grow and thrive. We do this by cultivating an inclusive and wellness-focused environment and making sure individuals are recognised for their hard work.

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Our teams

We employ around 60 people based in all around the UK.

  • Our People Operations team delivers advice for all aspects of recruitment and employment.
  • Supporting the organisation with volunteer and employment engagement and resourcing, our Workforce Engagement and Resourcing Team ensures everyone who works or volunteers for us has an excellent experience.
  • From annual performance reviews to in-house learning events and opportunities, our Learning and Development team ensures our people have everything they need to develop their knowledge and skills.
  • Committed to building a positive work environment where our people will thrive, our Rewards and Benefits team helps us attract and retain a highly skilled workforce.
  • Our Volunteer Recruitment and Retention team are dedicated to building a strong volunteer community - to make it THE charity to volunteer for.
  • Our People Business Partnering team helps our senior leaders develop and deliver ambitious people plans that support the organisational strategy.
  • Our Legal team provide legal assistance in connection with any aspect of work across the NSPCC.
  • In the Property and Facilities team we pride ourselves on providing safe, welcoming environments for everyone to work and volunteer in. With a range of services and support across the UK, we’re here to make sure you enjoy being in your workplace.

What we’re looking for

Communication skills

This refers to qualities that help you communicate with and work well with others, including listening actively, understanding the needs of others, managing your emotions and interpreting non-verbal communication such as body language.

Teamwork skills

Teamwork skills have to do with your ability to work with others in a team. This includes how you handle tasks such as collaboration, resolving group conflicts and sharing responsibilities. Working harmoniously in a team environment is an essential skill as almost every job involves working with other people to achieve common goals and objectives.

Leadership skills

Leadership is a valuable quality to have, even for people who aren't in a management position. Leadership consists of a variety of skills such as communication, organisation, decision-making and coaching. Effective leaders can drive the company's mission and goals forward while motivating other team members to deliver their best work.

Problem-solving skills

Problem-solving abilities allow you to identify problems and solve them efficiently and effectively. Being a good problem solver allows you to understand and analyse problems and develop creative and strategic solutions, even with limited resources available.

Flexibility

Being flexible refers to your ability to effectively adapt to change when needed. Flexibility is important because industries and roles are constantly changing due to factors such as new technology, competition, and changing customer expectations.

Resilience

Resilience is your ability to recover from or stay well in the face of adversity. In a work setting, this translates into having 'the capacity to thrive, rather than just survive, in high stress environments' (CIPD definition).

View open roles

Stories from People

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The application process

What to expect when you apply for a role with the NSPCC

 
Tell us if you have the
right to work in UK
 
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Create an online account
Find the role you’re interested in and click ‘apply now’ on the job description page
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it
 
Find the role you’re interested in and click ‘apply now’ on the job description page
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Tell us if you have the
right to work in UK
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Create an online account
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

 
Make sure you fill in all of the mandatory sections in full
 
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Log in to your
online account
 
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
 
Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview
 
Log in to your online account
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Make sure you fill in all of the mandatory sections in full
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
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Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

 
If not, you will
be invited to share your experience.
 
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We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
 
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage
 
We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If not, you will be invited to share your experience
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
down-arrow
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

 
The interviews might be face-to-face or online, depending on the role
 
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people
 
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Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
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We’ll always provide feedback to all applicants following their interview, whether successful or not
 
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation
 
Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
down-arrow
The interviews might be face-to-face or online, depending on the role
down-arrow
We’ll always provide feedback to all applicants following their interview, whether successful or not
down-arrow
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

 
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
 
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You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
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You can contact your hiring manager directly at any point during this stage.
 
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed
 
You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
down-arrow
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
down-arrow
You can contact your hiring manager directly at any point during this stage.
down-arrow
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

 
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
 
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While the referencing process is taking place, we’ll regularly update you on its status
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We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
 
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).
 
While the referencing process is taking place, we’ll regularly update you on its status
down-arrow
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
down-arrow
We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
down-arrow
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

 
They’ll email you with all the details you need before you start, including your contract of employment and your start date
 
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speaking
 
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Your hiring manager will get back to you directly to confirm your final offer
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You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
 
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.
 
Your hiring manager will get back to you directly to confirm your final offer
down-arrow
They’ll email you with all the details you need before you start, including your contract of employment and your start date
down-arrow
You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
down-arrow
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

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Find roles near you

Have a look at our open roles near where you live:

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Prefer to work from home?

Talent Pools

We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.