My NSPCC story

When I first signed up to volunteer, I wasn't sure what to expect. I knew that I would be dealing with difficult issues like suicidal thoughts and self-harm, and I was nervous about whether I could handle it. But I was also excited to be part of such an important organisation, and to have the chance to make a difference in the lives of young people.

The training process was intense but incredibly rewarding. Over the course of 10 weeks, I learned about mental health, communication skills, and how to support young people who are going through difficult times. Every week, I would leave the training session feeling more confident and better prepared for the work that lay ahead.

Once I started taking calls and doing online chats, I realized just how important Childline is. Every day, we speak to young people who are struggling with a range of issues - from bullying and family problems to mental health issues and suicidal thoughts. It can be tough to hear their stories, but it's also incredibly rewarding to be able to provide support and guidance when they need it most.

One of the things that makes Childline so special is the support network that's in place for volunteers. After every shift, we have supervisors who are there to debrief and talk us through what we've experienced. They offer guidance and support, and help us process any difficult emotions that we might be feeling. Knowing that there's always someone there to talk to is incredibly reassuring.

What I love most about volunteering at Childline is the feeling that I'm making a difference. Every time I take a call or do an online chat, I know that I have the chance to change the course of a young person's life.

Volunteering at Childline has also given me a new perspective on life. It's helped me appreciate the things that I have, and to be grateful for my friends and family. It's taught me how to be a better listener and communicator, and how to support those who are going through difficult times.

If you're thinking about volunteering at Childline, I would encourage you to give it a go. It's a challenging but incredibly rewarding experience, and you'll gain skills and knowledge that will stay with you for life. But more importantly, you'll have the chance to make a real difference in the lives of young people.