Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in our regional hubs, and through the knowledge they share. Could you join us as an Administrator and make a contribution to ending cruelty to children?

A new opportunity has arisen at the NSPCC Midlands Regional Hub in Nottingham for an Administrator to join our team.  Using your excellent administrative and organisational skills you will support Practitioners to promote and deliver a range of services directly to vulnerable children and families with complex risks and needs.

As the Administrator, you'll play a key role in ensuring the smooth running of our Midlands Hub. You'll be part of a supportive team that includes 7 Practitioners, 2 Team Managers, a Hub Relationship Manager, a Senior Administrator, a part-time Administrator, and the Assistant Director.

Your responsibilities will include:

• Providing high-quality administrative support to the team, including diary management, meeting coordination, and minute-taking.
• Maintaining accurate records and updating internal systems.
• Acting as the first point of contact for children, young people, and families visiting the Hub, offering a warm and professional welcome.
• Handling incoming calls and emails, ensuring queries are responded to efficiently and sensitively.

Our people are at the heart of everything we do, they are the reason we can keep working to protect children and prevent abuse. So, to ensure our employees feel happy, supported, and valued, we offer a range of fantastic benefits. Below are just a few: 

• Your salary is reviewed every year to ensure it's at least comparable with the UK's top 5 charities
• You are entitled to 29 days annual leave, plus bank holidays (if you work full-time), after 5 years this increases to 32 days!
• We match your pension contributions up to 7%
• You have access to our Wellness Hub which provides tools to support your wellbeing (Employee Assistance Programme, emotional resilience training, mindfulness resources and more!) 

 You will have:  

• Experience of working in an office environment, providing secretarial / administrative support
• Confidence in using IT systems including Microsoft Office (inc. Word, Excel, Powerpoint, Outlook)
• Clear communication with a range of different stakeholders including children and young people.

We are committed to play our part in creating and fostering a society that promotes mutual respect and that truly values individuality and difference. All our candidates are considered fairly based on their merit, competence and performance and are always keen to hear from talented people from a diverse background. 

To discuss this role further, please contact Kieran Lyons – Assistant Director on Kieran.Lyons@nspcc.org.uk