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Services

Building Connections Team Manager

Services

Building Connections Team Manager

Building Connections Team Manager

  • Annually:
    £41,503 - £46,114 Per Annum FTE, Plus Home Working allowance, Rota Allowance and/or London Weighting (if applicable) 21 Hours Per Week
  • Region:
    Nationwide or Remote
  • Location:
    United Kingdom - Remote or Flexible location
  • Department:
    Childline
  • Vacancy Type:
    Fixed Term
  • Duration of Fixed Term:
    1 Year
  • Closing Date:
    24 January 2025

The NSPCC Building Connections service is a UK-wide service targeted specifically at supporting young people experiencing loneliness. The service matches trained befrienders (staff or volunteers) with a young person over a set number of sessions, with the goal of increasing a young person's resilience to feelings of loneliness and strengthening their overall support networks. The service operates Monday to Friday 8am - 8pm, and has a particular focus on being accessible to young people from diverse, marginalised and/or minority backgrounds. 

 

We are currently recruiting for a fixed term Team Manager on a 1 year fixed term basis.

 

The Team Manager role will be integral to the success of this service. The post-holder will lead the growth, development and support of a geographically dispersed team of staff and volunteers with overall responsibility for the operational delivery of the NSPCC Building Connections Service.

 

They will:

  • Provide line management and supervision to ensure practice standards and principles of safeguarding are maintained at all times.
  • Participate in a Duty Manager rota to provide advice, guidance and support on operational and safeguarding matters relevant to this service.
  • Lead on the development and implementation of a volunteer recruitment strategy
  • Facilitate the growth of the service through outreach activities and by acting as a key representative to external partners.

 

We are looking for individuals who have:

  • A strong management background with comprehensive safeguarding experience.
  • A creative and enthusiastic approach to working with others to shape processes and service delivery.
  • A passion for delivering front-line services for children and young people.

 

Applicants are asked to provide a supporting statement (10,000 character limit) that shows how their experience and skills match each of the points listed in the person specification. If you have any questions, please reach out for an informal conversation with Adeniyi Alade (Service Head - Childline) on Adeniyi.Alade@nspcc.org.uk 

 

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Working in the Services team The application process

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.


Trauma Informed

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.

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The most interesting reason for working with the
NSPCC is that the NSPCC highly embraces,
encourages
and promotes diversity and
inclusiveness of staff.

Siobhan Walters / Children's Services

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