Senior Business Support Officer

Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our National Services team never stop sharing our learning, information, advice and support with everyone who needs it. Join us as a Senior Business Support Officer, and help us make a contribution that makes a difference.

This is an exciting new role that fits into the following responsibilities of the Technology Directorate;

  • Running the Business Planning process for the division, including the provision of information and analysis to enable effective decision making
  • Providing analysis of performance to enable teams to assess and improve their processes and work flows
  • Identifying and managing cross-team projects that improve how our directorate runs
  • Delivering Business Management administration across the directorate, including reporting against Hoshin, developing and updating policies and managing adherence to policy, delivering outcomes from operational reviews and audits, ensuring risk is managed, complaints oversight, health and safety, safeguarding, training, and pan-directorate meeting management

We are looking for someone with a can do attitude with the following skills

  • great organiser
  • proven project management skills
  • good communication skills
  • working with a wide variety of colleagues across the whole Directorate
  • excellent Microsoft products usage especially excel and project

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.


We are committed to safeguarding and promoting the welfare of all children and vulnerable adults and expect all staff, volunteers, agency workers and consultants to share this commitment.

  • Annually:
    Home worker and/or London weighting if person falls into the London area.
  • Region:
    Flexible & home working
  • Location:
    Remote or Flexible location
  • Department:
    Information Systems
  • Vacancy Type:
  • Working Hours Per Week:
  • Closing Date:
    27 September 2021

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