This is your chance to be part of a defining moment in shaping the future of our services.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

We're now at a pivotal moment in our strategy, with two programmes from our Operations department offering the right candidate a chance to be involved in some of the most significant technology upgrades to our services in the history of the NSPCC.

• Helplines Technology Transformation Programme – focused on the future technology for our Childline, NSPCC Helpline and Supporter Care
• Services Technology Transformation Programme – focused on the future technology for our Local Services and Partnership & Development

Together these programmes will transform how we help even more children and young people feel listened to, supported and kept safe.

This is your chance to personally make a positive difference for thousands of children and young people every year.

Alongside working with a wide variety of stakeholders, from service users to those on the frontline of our services, we're looking for people who want to be part of a dedicated team to support these programmes with the design, build, test and implementation of their new technology solutions

We're currently recruiting for a full time, fixed term Senior Data Analyst.

We're currently recruiting for 1 full time, fixed term position in our Data & Analytics Hub that will support both the Helplines and Services Technology Transformation programmes. The position will run until end of April 2026.

The Senior Data Analyst will support the NSPCC to be more effective and efficient in how we help children and young people through the effective use of data.

The post-holder will work closely with the Data Product Manager and Data Engineers in the transformation programmes and be responsible for developing and optimising Power BI dataflows. They will support other analysts within the operational support and insight teams across the business to develop the KPI reporting that is needed from go live of the new solutions, and work closely with various stakeholders across the business to ensure the reports support the outcomes of the programme overall

This role will be home-based, but the post holder will be expected to undertake business travel as required, specifically to our London office to support the Helplines Technology Transformation Programme and Services Transformation Programme.

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

• Has previous experience as a BI developer or data analyst with a BI emphasis – we're looking for someone who can hit the ground running in building semantic models and reports.
• Is really confident implementing best practice in building semantic models in Power BI and who can support others in doing so.
• Experience of developing code (for example using SQL, R, or Python for analysis) is a bonus.
• Can make the complex simple – we're looking for people who are great communicators, with a passion for data and technology and the ability to creatively work through with multiple stakeholders what the right reporting approaches could be to meet business outcomes.
• Has a good eye for detail - someone who can work methodically and understands how it important it is to get the quality of our reporting outputs right for the benefit of children and young people.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 8 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Fraser Paterson (Lead Data Analyst) at Fraser.Paterson@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination. 

Please note we are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.