Technology and Data

Society Technologist (IT Trainer)

Technology and Data

Society Technologist (IT Trainer)

Society Technologist (IT Trainer)

  • Annually:
    £26,388 - £29,986 plus £3,366 London Weighting or £500 Home Working allowance if applicable
  • Region:
    Flexible & home working
  • Location:
    United Kingdom - Remote or Hybrid
  • Department:
    Business Technology
  • Vacancy Type:
    Fixed Term
  • Working Hours Per Week:
  • Duration of Fixed Term:
    One year
  • Closing Date:
    24 May 2024
Society Technologist (IT Trainer)

Every childhood is worth fighting for. This is our belief. It drives us.  Join us as Society Technologist (IT Trainer), and help us make a difference.

We're committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are of Black, Brown, Asian, and/or other ethnically minoritised backgrounds, and/or identifying as Trans, Non-Binary, or otherwise gender-diverse. We welcome difference whether it's gender, gender identity or expression, race, ethnicity, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please always be yourself!


The Role:

The Business Technology Team:

The new Society Technologist role is part of the Business Technology team, which sits in the Technology and Data directorate (department). The Business Technology team works with the other NSPCC directorates to represent the needs and views of all our staff and volunteers, informing everything we do with technology and data.


The Society Technologist (IT Trainer) Role:

To support the Technology Adoption Lead in growing the Technology Adoption Capability, by training and educating our staff and volunteers in the best practice use of Microsoft 365 tools and other applications. To increase the digital literacy of the Society, so that we can be more accessible, efficient and effective in our mission to stop child abuse and neglect.


The key responsibilities of the role will be:

  • The development of an inclusive Microsoft 365 training and education strategy that aligns with the NSPCC Values and L&D approach. Ensure that our people and teams have the necessary skills to thrive and adapt in a dynamic digital environment.
  • Designing and creating engaging and accessible training materials, including user guides, workshop content, and interactive learning resources (on our Cornerstone LMS) tailored to different teams across the organisation.
  • Work collaboratively to embed training and education into project plans, business-as-usual activities, and NSPCC onboarding. Ensure that new technology implementations are accompanied by effective training.
  • Stay informed about external developments in the Microsoft ecosystem. Evaluate how these changes could impact or enhance NSPCC services and user productivity. Provide insights and recommendations to relevant stakeholders. Working with L&D to stay informed of learning trends, and embed these into the training approach.


We're Looking For Someone Who Has:

  • an in-depth technical knowledge and expertise in the Microsoft 365 toolset.
  • excellent communication skills - empathy in listening and understanding staff's digital needs and converting those needs into training that addresses their technical and emotional needs.
  • a commitment to supporting peoples' learning.
  • experience in building successful relationships and guiding technical education.


Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young live


Anticipated Closing Date: 16th of May 2024 at 23.59 (please note we reserve the right to close this role earlier should we receive sufficient applications)

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Working in the Technology and Data team The application process

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.


The most interesting reason for working with the
NSPCC is that the NSPCC highly embraces,
and promotes diversity and
inclusiveness of staff.

Siobhan Walters / Children's Services

Welcome, I'm the NSPCC Bot and I'm here to help