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Income Generation

Supporter Care Advisor

Income Generation

Supporter Care Advisor

Supporter Care Advisor

  • Annually:
    £22,932 Per Annum 35 hours Per Week
  • Region:
    North West
  • Location:
    Salford - Quays Reach
  • Department:
    Income Generation Operations
  • Vacancy Type:
    Fixed Term
  • Duration of Fixed Term:
    12 Months
  • Closing Date:
    23 February 2025

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? If the answer is yes then our Supporter Care team could be for you.

Every childhood is worth fighting for. This is our belief. We all share it. Join us as a Supporter Care Advisor and get more people involved in change that means everything.

 

To be successful in this role, you will need to have the following: 

  • Passionate about providing excellent customer service
  • The ability to deal appropriately with sensitive and confidential material 
  • Enthusiastic about building a rapport with external and internal stakeholders 
  • Possess excellent written and oral communication skills 
  • Motivated by making a difference 
  • Able to champion the organisations vision to bring others on-board 
  • Great organisation and prioritising abilities 
  • Good IT skills 

If you believe you tick all of the above and want to join us in the fight for every childhood please apply now. 

This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities.  We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes. 

Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

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Working in the Income Generation team The application process

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.


Trauma Informed

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.

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The most interesting reason for working with the
NSPCC is that the NSPCC highly embraces,
encourages
and promotes diversity and
inclusiveness of staff.

Siobhan Walters / Children's Services

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