This is your chance to be part of a defining moment in shaping the future of our services.

Here at the NSPCC, we've been protecting children for over 100 years, doing everything we can to prevent abuse and neglect and giving expert support to help children recover.

We're now at a pivotal moment in our strategy, with two programmes from our Operations department offering the right candidate a chance to be involved in some of the most significant technology upgrades to our services in the history of the NSPCC.

• Helplines Technology Transformation Programme – focused on the future technology for our Childline, NSPCC Helpline and Supporter Care
• Services Technology Transformation Programme – focused on the future technology for our Local Services and Partnership & Development

Together these programmes will transform how we help even more children and young people feel listened to, supported and kept safe.

This is your chance to personally make a positive difference for thousands of children and young people every year.

Alongside working with a wide variety of stakeholders, from service users to those on the frontline of our services, we're looking for people who want to be part of a dedicated team to support these programmes with the design, build, test and implementation of their new technology solutions

We're currently recruiting for a full time, fixed term Testing Engineer

We're currently recruiting for 1 full time, fixed term position in our Operations department to support both the Helplines and Services Technology Transformation programmes. The position will run until the end of April 2026.

The Testing Engineer will actively support the test and implementation of system changes, and assess, challenge and work with numerous stakeholders to escalate and resolve testing issues. 

You will support the development of Services systems by working closely with service users, contracted support teams and key stakeholders across the directorate, and will develop a strong knowledge of system practice in relation to business processes. You will have a strong eye for detail, supporting the optimal solution design through delivery of functional testing (“does this work”) and the coordination of user acceptance testing (“do people like it and does this achieve the right outcomes”).

This role will be home-based, but the post holder will be expected to undertake business travel as required, specifically to our London office to support the Helplines Technology Transformation Programme and Services Transformation Programme.

We're looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

• Has previous experience in working under the process of change control,system deployments and testing strategies
• Is ‘tech savvy' – we're not looking for world-class developers, but we are looking for people who feel comfortable working with systems and particularly maintaining, reviewing and prioritising backlogs of testing bugs.
• Has a good eye for detail and natural organisational skills to co-ordinate and manage the testing processes in line with the Programme requirements.

Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the 7 points in the person specification in their supporting statement (within a total word limit of 10,000 characters).

If you would like any further information about the role, please contact Hannah Driscoll (Project Manager) at Hannah.Driscoll@nspcc.org.uk

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination. 

Please note we are recruiting on a rolling recruitment basis for this role. Applications will be reviewed immediately and if successful at shortlisting will be invited to interview prior to the closing date.