Are you looking for a role where your work truly helps children? If so, the Executive Assistant position supporting our Policy and Social Change Director and the Strategy and Transformation Director could be perfect for you.

The Directorates are responsible for developing and monitoring the NSPCC strategy, influencing public policy, campaigning, championing an evidenced-based approach in all our work, designing impactful services and developing and managing our knowledge and information services.

What is the purpose of the role?

The Executive Assistant reports to the Director of Policy and Change and Director of Strategy and Transformation. The EA supports them to manage the administrative work involved in running the Directorates. The role exists to provide effective support to Directors (ensuring the Directorates work at their best) and deliver high-quality customer care to both internal and external stakeholders. The postholder will play a crucial role in developing, managing, and reviewing administrative and information systems to keep processes smooth and reliable and workingwith colleagues to solve challenges and improve systems and processes.

What will I be doing as an Executive Assistant?

In this role you will:

• Be the right hand to the Directors – managing diaries, travel, and priorities to maximise their time and impact.
• Keep information flowing – organise meetings, prepare agendas, take minutes, and ensure actions are followed through.
• Drive efficiency – develop and maintain smart admin systems that keep everything on track.
• Represent the directorates professionally – handle enquiries and responses with discretion and excellent customer care.
• Safeguard confidentiality – manage sensitive information with integrity and accuracy.
• Enable collaboration – work closely with colleagues to solve challenges.
• Coordinate projects – support work on Directorate projects a such as a forum on work across the organisation on early years, a board on content on NSPCC Learning Services or a Taskforce on child safety online.
• Organise learning opportunities – support organisation of internal “lunch and learn sessions” to develop colleagues' knowledge on topics relevant to the Directorates' work.

What skills do I need to be an Executive Assistant?

As an Executive Assistant, you're expected to possess the skills to work flexibly and productively within a team, organise and prioritise your workload, respond to deadlines and deal with confidential sensitive material. The ability to solve problems and find solutions to challenges in processes and systems is also essential.

 Why join the NSPCC?

Our staff will tell you that making a difference to children's lives is a huge reward. But we know it's important to feel valued in your role. We offer salaries that match top UK charities, plus these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to help with your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and help change millions of young lives for the better.

Ready to apply?

If this is the role for you, please click the button 'apply' to start your journey. You can find more information on all recruitment stages on the Career page.

Still have questions about the role?

For any email queries about the role, please contact Anna Edmundson (anna.edmundson@nspcc.org.uk)

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