Are you looking for a role within an organisation where the work you do makes a real difference to children's lives? If the answer is yes, why not join us as an Internal Communications Assistant?

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good. 

Our Communications and Marketing Team plays a vital role in promoting the NSPCC's work. We're the voice of NSPCC's mission and every message we share reflects our commitment to protecting children and preventing abuse.  

Effective internal communication is key to ensuring all our employees, and all our volunteers are well-informed to support our mission.  

We're always looking for proactive, innovative people who will help us to inspire action, build trust, and bring our mission to life - so if that's you, why not join us as an Internal Communications Assistant to play your part in protecting children and young people?

The Internal Communications Assistant contributes by:

• Playing a part in delivering a quality service to help us communicate to our people and volunteers in a transparent, timely and authentic way.  
• Working effectively with other teams and departments in promoting NSPCC's vision, strategy, work, policies, campaigns and publications.  
• Contributing to the Communication and Marketing Directorate's overall function and purpose. 
• Striving to make all of the NSPCC's internal communications output of a high standard, inclusive, easy to access and understand and, consistent with NSPCC's brand and key messages. 

This role plays a vital part in delivering our communications strategy and supporting the NSPCC's wider goals and your work will help us reach more people, engage more supporters, and ultimately protect more children. 

What will I be doing as a Internal Communications Assistant? 

• Writing draft content for various internal channels and supporting the team to deliver communications plans for events, activities and campaigns.
• Providing reports on how our internal communications channels are performing, using data to make recommendations for continuous improvement.
• Inputting into editorial planning, managing channel schedules, and running the internal communications team mailbox.
• Undertaking research on new internal communications trends for staff and volunteers including engagement channels and tools.
• Organising team and other internal meetings/video/teleconferencing as required, including coordinating agendas, dates, booking meeting rooms/venues/facilities, organising meetings and away days. 

What skills do I need to be an Internal Communications Assistant? 

• ​Experience of maintaining and running planning and administrative information systems using Microsoft 365 software packages, including Word, Excel, Outlook, email marketing systems and intranets.
• ​​Ability to prioritise, organise own workload effectively and efficiently, meet deadlines and take the initiative to pick up new tasks. 
• Well-developed verbal and written communication skills to draft communications and deal effectively and appropriately with internal and external stakeholders.
• Ability to accurately proof-read and complete basic editing tasks on documentation and materials for the team and internal audiences.
• Ability to review and interpret data from various sources, analyse findings, and present them clearly and accurately in a way that informs communication outcomes.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - or discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - all employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.

Ready to apply?

If this is the role for you, please click the button ‘apply' to start your journey. You can find more information on all recruitment stages on the Career page.