Are you looking for a role within an organisation where the work you do makes a real difference to children's? If the answer it's yes, Senior Digital Content Officer could be exactly what you're looking for. 

Communication is at the core of our impact – Be part of the voice that drives change and join our Communications and Marketing Directorate  

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good. 

Our Communications and Marketing Team plays a vital role in promoting the NSPCC's work, from the award-winning national campaigns to the programme of fundraising activities around the UK.  We're the voice of NSPCC's mission and every message we share reflects our commitment to protecting children and preventing abuse. We're always looking for proactive people, who with their words will inspire action, build trust, and bring our mission to life. If that's you, join us as a Senior Digital Content Officer to play your part in protecting children and young people. 

What is the purpose of the Senior Digital Content Officer? 

This role plays a vital part in delivering our communications strategy and supporting the NSPCC's wider goals. Your work will help us reach more people, engage more supporters, and ultimately protect more children. 

What will I be doing as a Senior Digital Content Officer? 

Reporting to the Associate Head of Web and working closely with the rest of the Digital Directorate, the Senior Digital Content Officer will ensure our website content is relevant, up to date, optimised for search and meets our digital accessibility requirements.

• Line-manage the Digital Content Officer. Taking responsibility for setting objectives and overseeing their development with support from the Associate Head of Web.
• Work with stakeholders to develop engaging and compelling online content for NSPCC and Childline websites for a variety of audiences.
• Ensure all content is of high editorial quality, consistent with brand and tone of voice guidelines
• Work alongside colleagues in the Web Content team to respond to and manage requests into the team inbox
• Collaborate with communications representatives to plan, schedule and promote content based on organisational priorities.
• Develop keyword research and website analytics to review, test and improve performance of content and user journeys.

What skills do I need to be a Senior Digital Content Officer? 

• Experience editing and building high-quality web content
• Experience of Search Engine Optimisation (SEO), optimising content (i.e. copy, keywords and metadata) to improve search rankings.
• Experience editing for style/tone/suitability for different audiences.
• Ability to plan, monitor and implement projects with multiple stakeholders, to agreed deadlines and meet organisational objectives often with conflicting priorities.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.

Ready to apply?

If this is the role for you, please click the button ‘apply' to start your journey. You can find more information on all recruitment stages on the Career page.

Still have questions about the role?

For an informal chat about the role, please contact Bethany Brown, bethany.brown@nspcc.org.uk