Our Directorates

Income Generation

Our Directorates

Income Generation

Taking the lead on all fundraising activities, our Income Generation directorate generates the finances we need to help end cruelty to children.

Jo Swinhoe

Jo Swinhoe

Director of Income Generation, Fundraising and Engagement

“The NSPCC is incredible in so many ways. It's challenging, it's inspiring and it has many opportunities to make an impact for children. I'm very proud to be a part of Income Generation Team at NSPCC.”

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Why join us?

You’ll be making a big difference - Our Income Generation Directorate plays a crucial role in the NSPCC's mission to end cruelty to children. We raise funds and inspire long-term relationships between supporters of all kinds and our cause.

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About Income Generation

Over 90 percent of the NSPCC’s income comes from voluntary donations, so we’re reliant on the generosity and commitment of all our supporters, large and small. You’ll work in one of many teams across the UK, which focus on engaging them and ensuring they continue to give their support and money generously - and that we make it as easy as possible for them to do so. Discover where you could join them.

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Our teams

You’ll join a wider team of around 250 people.

  • Our Community Fundraising Team inspires people and businesses to fundraise locally by doing what they want to do, for the NSPCC.
  • Our Partnerships Department delivers transformational income, gifts in kind and an exceptional supporter experience to our partners to help make life safer for children.
  • Our Major Giving Department secures large donations from high-net-worth individuals, trusts and statutory funders, and provides strategic and operational support for other high value fundraising teams.
  • Our Individual Supporters Team recruits new donors and stewards them – to keep them engaged, inspired and supportive of our mission to end child abuse and neglect.
  • Working towards ambitious income growth aims, Income Generation Strategy & Operations Department helps drive our business performance, whilst securing income.
  • Our Professional Learning Services Department draws on our safeguarding expertise to create safer organisations for children.  We do this through growing sustainable commercial income for the NSPCC from our professional Safeguarding offer.

What we’re looking for

Communication skills

This refers to qualities that help you communicate with and work well with others, including listening actively, understanding the needs of others, managing your emotions and interpreting non-verbal communication such as body language.

Initiative

Having initiative means that you can take action independently without having to be told what to do. A person that shows initiative has the confidence to be the first person to respond to a potential opportunity or crisis rather than relying on others to assume responsibility.

Drive and determination

Having drive and determination indicates that you are goal-oriented and willing to invest a lot of effort into your work to accomplish your objectives and overcome challenges. Candidates who possess this quality tend to enjoy their jobs and contribute to a productive and positive environment by showing passion and dedication for their work.

Teamwork skills

Teamwork skills have to do with your ability to work with others in a team. This includes how you handle tasks such as collaboration, resolving group conflicts and sharing responsibilities. Working harmoniously in a team environment is an essential skill as almost every job involves working with other people to achieve common goals and objectives.

Ability to work under pressure

Working under pressure means that you can remain calm and carry out your tasks efficiently during high-pressure situations. For instance, when expectations change or things don't go according to plan. In many types of roles, you may experience demanding situations at work where you have to make quick decisions and remain focused while carrying out your tasks to a high standard.

Flexibility

Being flexible refers to your ability to effectively adapt to change when needed. Flexibility is important because industries and roles are constantly changing due to factors such as new technology, competition, and changing customer expectations.

View open roles

The application process

What to expect when you apply for a role with the NSPCC

 
Tell us if you have the
right to work in UK
 
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Create an online account
Find the role you’re interested in and click ‘apply now’ on the job description page
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it
 
Find the role you’re interested in and click ‘apply now’ on the job description page
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Tell us if you have the
right to work in UK
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Create an online account
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Did you know?
Once you have created an account, you can dip in and out of this process and come back to it

 
Make sure you fill in all of the mandatory sections in full
 
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Log in to your
online account
 
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
 
Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview
 
Log in to your online account
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Make sure you fill in all of the mandatory sections in full
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Please spend some time on the ‘Supporting Information’ section. Provide examples to evidence how your skills and experience meet our person specification, as we use ONLY this information to shortlist applicants for interviews.
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Did you know?
If you meet our person specification and declare a disability, you’ll automatically be shortlisted for interview

 
If not, you will
be invited to share your experience.
 
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We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
 
Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage
 
We’ll contact you either way to let you know if your application has been successful. If so, we’ll invite you to a panel interview.
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If not, you will be invited to share your experience
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If you’re through to interview, you should start gathering information you’ll need for the next stage of the process, like employment references and address history for the last five years
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Did you know?
You can contact our People team on 0113 887 1122 if you have any questions about the process at this stage

 
The interviews might be face-to-face or online, depending on the role
 
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people
 
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Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
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We’ll always provide feedback to all applicants following their interview, whether successful or not
 
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation
 
Our interview processes will explore your skills, knowledge and values – and this can be done over more than one stage.
down-arrow
The interviews might be face-to-face or online, depending on the role
down-arrow
We’ll always provide feedback to all applicants following their interview, whether successful or not
down-arrow
Did you know?
Our interview panels are made up of the hiring manager for the role and a range of other relevant professionals selected from across our organisation

 
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
 
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You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
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You can contact your hiring manager directly at any point during this stage.
 
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed
 
You’ll hear directly from the hiring manager after your interview, with feedback if unsuccessful
down-arrow
If you’re successful, we’ll give you a conditional offer, and ask for more info so we can complete our safeguarding checks and referencing procedures
down-arrow
You can contact your hiring manager directly at any point during this stage.
down-arrow
Did you know?
We do this for all roles – some are more in-depth than others – and we can’t make any final offers until these are completed

 
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
 
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While the referencing process is taking place, we’ll regularly update you on its status
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We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
 
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).
 
While the referencing process is taking place, we’ll regularly update you on its status
down-arrow
Due to the nature of our work, it is important we complete a variety of checks and vetting procedures, which will vary with each type of role.
down-arrow
We’ll also share a welcome pack, so you can start getting a feel for the role and our organisation before you start
down-arrow
Did you know?
We need to rely on third parties to complete criminal records checks, and this can cause delays outside of our control (sometimes around 6-8 weeks).

 
They’ll email you with all the details you need before you start, including your contract of employment and your start date
 
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Your hiring manager will get back to you directly to confirm your final offer
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You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
 
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.
 
Your hiring manager will get back to you directly to confirm your final offer
down-arrow
They’ll email you with all the details you need before you start, including your contract of employment and your start date
down-arrow
You’ll receive an induction email – with a welcome message from our CEO, information on what to expect, your team, available training and groups you can join
down-arrow
Did you know?
Once you start, we’ll email you with a link to the ‘New starters’ page on our intranet, the Green.

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Find roles near you

Have a look at our open roles near where you live:

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Talent Pools

We usually have a wide range of opportunities and we’re always on the lookout for great talent! Please join our talent pool so we can keep you updated on what is happening at NSPCC and let you know about any future roles that come up.

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